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Usage

Global search

How to use global search to reduce ‘where is that?’ time: find tickets, jump to context, and keep navigation fast.

Fast navigation is a workflow feature. The less time you spend hunting, the more time you ship.

Open search

Use the search input in the top bar, or use the keyboard shortcut if you have one configured in your OS/browser.

Search results (what it looks like)

Search results
Jump straight to tickets, projects, and people without clicking around.

What to search for

  • ticket key
  • keywords from a title
  • client or project terms

How to use it during triage

  1. Search the ticket key or a unique keyword
  2. Open the ticket, then decide the next step
  3. Don’t “browse” for work — search for it intentionally

Why this matters for agencies

Agencies context-switch constantly. Search helps keep triage and delivery moving without “go find it” overhead.

Want a calmer workflow?

Timelint is ticket-first project management for agencies.