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Features · Planning

Capacity planning, tied to tickets.

Timelint lets agencies plan work into a schedule. Drag tickets into the week. Adjust effort. Keep the plan readable.

  • Plan tickets into days and people.
  • Drag to move. Resize to change time.
  • Edit a planned item without leaving the grid.
  • Change date range, weekends, and zoom.
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Timelint planner grid with scheduled tickets

A plan you can keep up to date

Planning fails when it takes too many clicks. Keep it close to the work.

  1. 1
    Pull from the pool

    Take tickets from the pool and place them on the schedule.

  2. 2
    Adjust effort

    Resize a planned item to match reality.

  3. 3
    Keep the plan visible

    The plan is a view. It stays in tickets and statuses.

Designed for agency scheduling

Clear constraints. Clear tradeoffs.

Ticket-first

Planning is built on tickets. No duplicate tasks.

Drag and drop

Move planned work between people and days.

Inline editing

Edit a planned item without leaving context.

View controls

Date range, weekends, and zoom. Keep the grid readable.

Working time

Out-of-hours stays visible. The schedule stays honest.

Service desk aware

Plan delivery without losing service desk priority and due dates.

Edit without leaving the grid

Open a planned item, adjust time, and keep moving.

  • Intake that routes to the right project
  • Clear updates and threaded communication
  • Client permissions that behave predictably
See the portal
Timelint planner planned-item editor

Planner settings that stay out of the way

Change the range and zoom when you need to. Hide it when you don’t.

  • Intake that routes to the right project
  • Clear updates and threaded communication
  • Client permissions that behave predictably
See the portal
Timelint planner settings panel

Templates for planning and scope clarity

The plan holds when decisions and status stay legible.

Decision log template
Planning
Capture decisions, owner, date, and impact in a lightweight format.
Ticket status definitions template
Workflow
Keep boards readable across projects with simple entry/exit rules.
Weekly client status update template
Client comms
A practical update that maps cleanly back to tickets and next steps.

Related docs

How workflows, ticket types, and projects stay coherent.

Workflows
Docs
Statuses that hold shape: entry/exit rules and clarity under pressure.
Ticket types
Docs
Request vs bug vs change: keep boundaries clear without extra tools.
Projects
Docs
How delivery projects and service desk live in the same system.

FAQ

Answers to common questions. Keyboard-friendly and accessible by default.

Is this a roadmap tool? +
It’s capacity planning tied to tickets. The goal is a plan you can keep up to date, not a slide deck.
Do we have to duplicate tasks to plan? +
No. Planning is built on tickets. You pull from the pool and schedule the same work you ship.
Can we plan service desk work too? +
Yes. Planning is service-desk aware so support work doesn’t disappear from the schedule.
Do we need perfect estimates? +
No. Resize planned items as reality changes. The tool is built for adjustment.
Can we plan by person and by day? +
Yes. Plan tickets into days and people, then adjust effort inline.

Plan what you can ship

Capacity planning for agencies, built on tickets.

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