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Usage

Notifications

How to keep notifications actionable: reduce noise, route ownership, and keep support from becoming interrupts.

Notifications should pull work forward, not create noise.

Notification settings (what it looks like)

Notification emails
Turn email on/off per notification type and preview templates.

Recommended habits

  • ensure every ticket has an owner
  • use “next step” language on ticket updates
  • keep client messages on the ticket thread (portal)

This keeps notifications tied to real decisions and ownership.

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Timelint is ticket-first project management for agencies.

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