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Pricing

£87 a month for a team of three.

One plan. £29 per seat a month, plus VAT, with a three-seat minimum. Add seats the day you hire, and the people you invite to the client portal are free.

  • Tickets, boards, workflows.
  • Client portal included.
  • Service desk inside projects.
  • Ticket-based time tracking.
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Timelint projects index with a full workspace
One plan
£29 / seat / month
3 seats (the minimum)
£87 / month
5 seats
£145 / month
10 seats
£290 / month
Everyone in your clients' portals
£0
14 days free when you join, and we never ask for a card to start.
Billed in GBP. Prices exclude VAT; UK customers are charged 20% on top. Customers outside the UK may be charged their local rate or none at all, depending on where they are and whether they give us a VAT number.
Included
  • Client portal users are free (fair use).
  • File attachments on tickets and in the portal.
  • Service desk + SLA + contract hours.
  • Ticket-based time tracking.
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What you’re paying for

A system your team can keep up to date. Ticket-first delivery, agency-shaped support, and a portal clients can actually use.

Ticket-first delivery

Boards and lists on the same ticket model. Workflows that stay readable.

Service desk inside projects

Queue, triage, SLA, and contract hours in one workflow. No separate system.

Client portal included

Requests in, status out. One thread per ticket. Predictable access per contact.

Time stays auditable

Ticket-based time tracking with required notes. Rollups by day and ticket.

FAQ

Answers to common questions. Keyboard-friendly and accessible by default.

What does it cost? +
£29 per seat per month, with a 3-seat minimum, so £87 a month is the smallest bill. VAT is added on top where it applies.
Why is there a three-seat minimum? +
Timelint is built for a team handing work between people, and most of what makes it worth having — assignment, a shared queue, someone else covering your tickets — needs more than one person. Three is the smallest size where that is true. If you are on your own and it still looks right for you, email hello@timelint.com and we will sort something out.
Do I need a card to start? +
No. The trial starts without one and nothing is charged until you choose to subscribe.
What happens when we hire someone, or someone leaves? +
You can add seats from your billing settings at any time. Stripe prorates the rest of the month and charges the difference straight away. Reducing seats goes through the billing portal instead, so the refund and who loses access are decided together rather than by a number field.
Is service desk included? +
Yes. Service desk is a project capability—inside the same ticket system as delivery.
Do clients get access? +
Yes. Client portal users are free (fair use). Clients use a portal designed for tickets and status, with predictable per-contact access.
What does fair use mean? +
Typical agency client access is free. If you’re inviting thousands of external users, we’ll ask you to talk to us.
How much storage is included? +
We don’t publish a storage allowance. Per-file upload limits apply in the app and in the client portal.
Does VAT apply? +
Prices are listed excluding VAT. VAT may apply depending on your location and tax status.
Can we switch from Jira? +
Yes. You can import issues and land in a Jira-style workflow that’s easier to navigate.
Do you have templates for agencies? +
Yes. We publish templates and policies in Resources: /resources.

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A Jira-style workflow for agencies, designed to stay coherent.

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